So for one of my magazine articles, I was privileged to grab some of the staff from the Lush store in Ipswich to have a quick chat about their favourite products and the ethos of the company!
Assistant manager, John, invited me backstage to the staff room where he showed me the delivery room, along with kindly presenting some new and wonderful products that will be released in the New Year! I am currently keeping that a secret as I don’t want to give away any surprises, but they do indeed look and smell divine!
We begin with John describing the ethics and history of Lush:
“Lush has been around for 20 years creating fresh handmade cosmetics. Mark and Mo Constantine are the founders of Lush and still own the company. In the 80s through to the 90s the shop was called ‘Cosmetics to Go’, which was a similar tailor made mail order service. Back in the 70s, the company first started as Constantine and Weir, with beauty therapist Elizabeth Weir working alongside Mark and Mo to help launch the shop.
We have 900 Lush stores worldwide and reaching the thousand mark very rapidly – yet we are still able to get products to all our shops from just five factories worldwide. One of those factories alone creates around 18 million fresh bath products every year.
From day one, Lush has been against animal testing therefore we have always tested products on ourselves, including our recent new sun care range that launched this summer.
When it comes to sensitive skin, a lot of Suffolk customers love our products because of the hard water. We use natural ingredients like lavender, camomile and oat milk which are great for dry skin, eczema and psoriasis. The preservatives and the safe synthetic ingredients are plant or food derived; therefore they are not chemically engineered foaming agents that you may find in other high street items.
Lush products are 100% vegetarian, with 50% of our products package free. All bottles, black pots, and paper bags can be fully recycled.”
Staff members! What’s your favourite item?
Bekki wears Passionate lipstain
“My favourite product would be from our Emotional Brilliance make up range. The shade I’m using is Passionate, which is the brightest pink you could imagine. It has metallic magenta shades, the colour is vibrant and it can give you that boost of confidence. It has great staying power along with containing only five natural ingredients which are healthy for your lips, including moisturising jojoba oil, candelilla wax and rose wax. Passionate has a creamy texture and it can also be applied on the cheeks – so it is a multiuse item.”
Let the Good Times Roll with Marisa
“Let the Good Times Roll is one of our exfoliating fresh facial and body cleansers. Maize flour and polenta creates a scrubby feel when cleansing your face yet it is still good for anyone with slightly dry skin. You’ve also got moisturising corn oil and cinnamon added to the mix which stimulates the cleansing and leaves your face revived and smelling of popcorn! I love it and I use this everyday.”
£6.75 for 100g
“Cosmetic Warrior is a superhero fresh face mask to combat spots. This product lasts up to three to four weeks since it does not contain any preservatives. It also needs to be kept it in the fridge because it must be treated like food. The important ingredients are tea tree and garlic, as they are antiseptic for the skin. So despite people thinking garlic is a strange ingredient, it’s actually very good for spots. The vitamin A and the free range eggs will help to maintain healthy skin by regulating natural sebum production. Fresh green grapes clean and cool the skin, and antimicrobial honey leaves it soft and moisturised.
One more thing, if you bring 5 of these empty pots back to us, then you’ll get a free face mask of your choice!”
£6.50 for 75g